ScalePad Automation Solution Handbook cover
ScalePad’s Automation Solution Handbook
Discover why MSPs consider Lifecycle Manager and Backup Radar as the most valuable apps in their stack. 
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Operationalize Account Management

Deliver Structured Account Management

Bring consistency, clarity, and strategy to every client interaction. Turn account management into a repeatable engine for growth.

What Your Team Wants

A clear path forward for client initiatives
Tools that save time and reduce manual inputs
Proof their work is making a difference

Prep for the long term with roadmaps

Build and share strategic IT plans that align with long-term business goals.

Leverage interactive reports and QBR tools

Standardize strategic reviews with automated reporting and client insights. Focus on strategy, not data collection.

Align on client goals and expected outcomes

Tie every recommendation to measurable outcomes, track progress, and showcase value.
Before Lifecycle Manager
After Lifecycle Manager
Reactive communication that focuses on issues, not strategy
Forward-thinking, insight-driven account management at scale
Unclear or inconsistent QBR preparation and delivery
QBRs become strategic planning sessions with roadmaps and reports
Lack of visibility into client goals or long-term plans
Unified client context: assets, goals, and plans all in one place
Hard to track or follow up on previous meeting decisions
Clear ownership and tracking of client objectives
Difficulty showing long-term MSP value
Stronger relationships that drive renewals and revenue growth

What MSPs Are Saying 

“The Lifecycle Manager reports show our value to our clients. They prove we are doing our jobs in such a simple way. The colors mean our clients can easily understand their environment and see where to improve.”

Chris Leiker
President, More Power Technology Group

Explore Related Features

ClientIQ
Get a deep understanding of each client at a glance with detailed context summaries on goals, budgets, assets, risk, and more.

Roadmaps
Connect outcomes to actionable plans. Build IT roadmaps that turn identified risks into clear, strategic initiatives.

Goals
Track client-specific objectives and measure progress toward their achievement.

Reports
Turn insights into compelling reports that tell a strategic story — supporting buy-in, budget approvals, and long-term trust.

Transform Account Management
into a Strategic Advantage

Replace reactive check-ins with structured, strategic conversations.
Build trust, align on goals, and grow every client relationship.

Book a personalized demo with a product specialist to learn more.

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