VANCOUVER, BC, Canada (April 8, 2025 )— ScalePad isn’t just a great place to work—they’re one of Canada’s Best Workplaces™ for 2025! This elite recognition from Great Place To Work® is awarded to companies that set the bar for workplace excellence, and we’re thrilled to be among the top employers in Canada.
With over 900 companies vying for a spot on this list, making it into the top 100 is no small feat. This ranking is based entirely on employee feedback, measuring trust, workplace culture, and inclusivity. At ScalePad, we don’t just talk about culture—we live it every day.
“People often talk about culture as a ‘soft’ metric, but the data tells a different story,” says Chantelle Turton, Chief People Officer at ScalePad. “We’ve seen firsthand that a strong workplace culture directly impacts performance. Our own research confirms that organizations with strong retention and customer satisfaction also drive operational efficiency. When you invest in people, you invest in performance. That’s why, even as we’ve scaled through acquisitions, our focus on culture has remained ScalePad’s priority.”
ScalePad’s rapid growth goes hand-in-hand with our culture – we’re a Great Place to Work in Canada. With flexible work arrangements and professional development, we empower our team to thrive – fueling our continued success.
And the results speak for themselves. Bain and Company’s research shows that companies with highly engaged employees report 10% higher customer ratings and 20% higher sales. ScalePad is a top employer in Canada and this connection between employee experience and business success is clear. Our commitment to culture has fueled our award-winning customer service— recently recognized with a Stevie Award for Best Customer Service Department, based on our exceptional CSAT scores.
Additionally, our MSP Trends Report found that those with higher ARPU, CSAT, and retention rates are more likely to also have higher utilization rates (above 75%). Investing in employees doesn’t just create a great workplace—it drives tangible business outcomes, from customer loyalty to operational efficiency.
“The competition to achieve Best Workplaces in Canada is fierce,” says Nancy Fonseca, SVP Client Services at Great Place To Work®. “Only organizations that truly invest in their employees rise to the top.”
The Best Workplaces™ in Canada list is part of the world’s largest annual workplace study, representing the voices of millions of employees across the country. The winners, including ScalePad, were featured in The Globe and Mail’s Report on Business section on April 4, 2025.
This Top 100 ranking is proof that at ScalePad, we don’t just build industry-leading solutions—we build an industry-leading workplace. And we’re just getting started.
About ScalePad:
ScalePad provides MSPs of every size with the knowledge, technology, and community they need to deliver increased client value while navigating the continuously changing terrain of the IT landscape. With a suite of integrated products that automate and standardize MSP’s operations, analyze and uncover new opportunities, and expand value to clients, ScalePad is equipping the MSP adventure.
ScalePad has received awards such as MSP Today’s Product of the Year, G2’s 2024 Fastest Growing Product, and 2024 Best IT Management Product. In 2025, it was named a Best Workplace in Canada by Great Place to Work™. ScalePad is a privately held company serving over 12,000 MSPs across the globe. Learn more at scalepad.com.
Riley Adams
[email protected]
(628) 207-2529
