Show clients the level of detail they need, in a way they’ll want to read. Lifecycle Manager helps you communicate effectively with clients on every level, whether it’s the overall status, a specific endpoint, or a long-term plan. Now they’ll look forward to your updates.
Prevent downtime by working with your clients, rather than waiting on their tickets. Proactively find risks, bring them to your clients, and plan to remediate them with Insights, Scorecards and Initiatives. With a proactive strategy you’ll have less tickets and more client uptime.
Creating long-term plans with your clients takes you from just another vendor to an invaluable partner. Plan years in advance by plotting projects on Roadmaps, and show your clients the path to sustained digital maturity. As a partner, you’ll be their guide for every step of the way.
When you’re waiting on tickets and working on creative fixes, it’s hard to identify new sources of revenue. Lifecycle Manager puts them right on your dashboard. Not to mention the hours saved on data input and analysis, report building, and creating proposals.
Endpoints reaching retirement are automatically pushed to the dashboard
See unprotected assets, quote, procure, and request service all in one place
Efficient asset management gives you more time for new clients