Welcome to the Experience Economy

Find out why the client experience is so important.

Watch the Keynote


Scaling an MSP without happy clients is impossible. Unprotected, aging infrastructure creates a poor IT experience and, by extension, a poor client IT experience. Clients have sky-high expectations and zero patience for slow technology.

Welcome to the experience economy.

Delivering an enlightened client experience starts with ScalePad’s apps: Lifecycle Manager and Backup Radar. Join Luis Giraldo as he shares how to create happy and successful clients and in turn a successful MSP.


Constant growth from customer service

Alt-Tech Inc., an MSP based out of Sherwood Park, Alberta, has been consistently growing for more than a decade. Read how this MSP has grown while providing better service to more clients.
Read the Partner Story