How to Elevate the Client Experience

Learn how to leverage the strategy tools in ScalePad Lifecycle Manager in this webinar with Luis Giraldo and special guest Matthew Bookspan.

Matthew Bookspan is the founder and CEO of Blacktip IT Services, and has a wealth of experience in the MSP industry.

In this webinar, they cover:

• The MSP Dilemma
• Why you need a Shared Accountability Framework
• A rundown of strategy tools in Lifecycle Manager
• Insights into making the most of the Digital Maturity Index™
• How to drive the strategic meeting

This webinar was filmed prior to the naming of ScalePad’s asset management app, Lifecycle Manager. They refer to the app simply as ScalePad.