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Product Updates

Release notes, product improvements, integrations, and platform work from across ScalePad.

100 updates
Autotask Product Bundle Support in Quoter
EnhancementProductFeb 24, 2026

Autotask Product Bundle Support in Quoter

If your MSP “lives in PSA bundles,” quoting can quickly turn into a frustrating choice: rebuild bundles in a separate tool, or give up on a modern quoting experience to keep billing and contracts accurate.

QuoterQuoting
SimpleSAT + LM
IntegrationIntegrationFeb 11, 2026

Analytics Update: New CSAT integration + Client Engagement for Each Client

MSPs already have plenty of signals that suggest how a client feels, such as aging hardware, recurring issues, slower-than-average ticket resolution, and more. But those signals don’t tell the full story.

Lifecycle ManagerCustomer Success
Ignition 2026 headline banner
FeaturePlatform / APIJan 29, 2026

Everything we announced at Ignition 2026

Ignition 2026 was ScalePad’s future-focused virtual gathering built around this year’s theme: Success Unlocked and the idea that MSPs who stay ahead of changing compliance demands, rising customer expectations, and prac…

Lifecycle ManagerQuoterIgnition 2026
Deliverables Launch Blog Header
FeatureProductJan 29, 2026

Own the QBR with the new Deliverables in Lifecycle Manager X

QBRs and strategic reviews should be the moment you elevate the conversation. They are your opportunity to align on goals, show progress, and agree on what comes next.

Lifecycle ManagerCustomer Success
Cognition360 screenshots on a red background representing the 2025 December Update.
EnhancementProductDec 17, 2025

Cognition360 December 2025 Updated Reports

As a cold chill settles upon the north of the land, the moonless solstice approaches with the nights growing ever longer… the ScalePad team has our last updates of the year for Cognition360!

Cognition360Reporting
Lifecycle Manager + Liongard integration
IntegrationIntegrationDec 16, 2025

New integration: Liongard + Lifecycle Manager

We’ve launched a new integration with Liongard that makes it easier than ever to keep your asset lists accurate and actionable in Lifecycle Manager, especially for managed Chromebooks.

Lifecycle ManagerAutomation
CM Audit
FeatureSecurity / ComplianceDec 11, 2025

New Audit and CMMC Enhancements Now Live

We’ve released a set of highly requested improvements to the Audit module designed to make audit preparation faster, clearer, and easier for MSPs managing client compliance.

ControlMapCompliance
Opportunity Sync is Here and HaloPSA Integration Just Got a Lot Better
IntegrationIntegrationNov 24, 2025

Opportunity Sync is Here and HaloPSA Integration Just Got a Lot Better

Lifecycle Manager now turns roadmap conversations into PSA opportunities, with stronger HaloPSA integration to reduce admin work and improve follow-through.

Lifecycle ManagerCustomer Success
Illustration showing a quote section being dragged and dropped to reposition it, representing the drag-n-drop functionality of Quoter's
EnhancementProductNov 7, 2025

Drag ‘n’ Drop Quote Templates

We’ve rolled out improvements to Quoter’s Quote Templates that make building and editing quotes faster and more intuitive.

QuoterQuoting
Assessment Snapshots Now Available
FeatureSecurity / ComplianceOct 30, 2025

Assessment Snapshots Now Available

Managing compliance year after year just got easier. ControlMap’s new Assessment Snapshots feature lets you refresh, compare, and update client assessments without starting from scratch.

ControlMapCompliance
Lifecycle Manager and LogicMonitor logos
IntegrationIntegrationOct 28, 2025

New RMM Integration: Logic Monitor + Lifecycle Manager

Networking is the backbone of every client environment, yet it’s the least consistently tracked asset class across most asset management tools. That’s exactly where Lifecycle Manager stands out.

Lifecycle ManagerAsset Lifecycle
Stylized graphic of Quoter New Reporting showing horizontal bar charts on a screen, set on a fuchsia background.
FeatureProductOct 21, 2025

Quoter Profitability Reporting

Behind the scenes, the Quoter team has been working at improving our Reporting capabilities, and we’re ready to share our work with our Quoter Partners.

QuoterQuoting