ScalePad

Resources

Product Updates

Release notes, product improvements, integrations, and platform work from across ScalePad.

118 updates
CM Audit
FeatureSecurity / ComplianceDec 11, 2025

New Audit and CMMC Enhancements Now Live

We’ve released a set of highly requested improvements to the Audit module designed to make audit preparation faster, clearer, and easier for MSPs managing client compliance.

ControlMapCompliance
Opportunity Sync is Here and HaloPSA Integration Just Got a Lot Better
IntegrationIntegrationNov 24, 2025

Opportunity Sync is Here and HaloPSA Integration Just Got a Lot Better

Lifecycle Manager now turns roadmap conversations into PSA opportunities, with stronger HaloPSA integration to reduce admin work and improve follow-through.

Lifecycle ManagerCustomer Success
Illustration showing a quote section being dragged and dropped to reposition it, representing the drag-n-drop functionality of Quoter's
EnhancementProductNov 7, 2025

Drag ‘n’ Drop Quote Templates

We’ve rolled out improvements to Quoter’s Quote Templates that make building and editing quotes faster and more intuitive.

QuoterQuoting
Assessment Snapshots Now Available
FeatureSecurity / ComplianceOct 30, 2025

Assessment Snapshots Now Available

Managing compliance year after year just got easier. ControlMap’s new Assessment Snapshots feature lets you refresh, compare, and update client assessments without starting from scratch.

ControlMapCompliance
Lifecycle Manager and LogicMonitor logos
IntegrationIntegrationOct 28, 2025

New RMM Integration: Logic Monitor + Lifecycle Manager

Networking is the backbone of every client environment, yet it’s the least consistently tracked asset class across most asset management tools. That’s exactly where Lifecycle Manager stands out.

Lifecycle ManagerAsset Lifecycle
Stylized graphic of Quoter New Reporting showing horizontal bar charts on a screen, set on a fuchsia background.
FeatureProductOct 21, 2025

Quoter Profitability Reporting

Behind the scenes, the Quoter team has been working at improving our Reporting capabilities, and we’re ready to share our work with our Quoter Partners.

QuoterQuoting
LCI to LMX Assessment Template Migration
FeatureProductOct 17, 2025

LCI to LMX Assessment Template Migration

Bring your existing assessment templates from Lifecycle Insights (LCI) into Lifecycle Manager X (LMX) in a few clicks.

Lifecycle ManagerAsset Lifecycle
New in Lifecycle Manager X PDFs in Deliverables, Assessment Imports and Initiative to Meeting Links
FeatureProductOct 7, 2025

New in Lifecycle Manager X PDFs in Deliverables, Assessment Imports and Initiative to Meeting Links

We’re excited to share three updates that make it easier than ever to prepare, deliver, and personalize client conversations in Lifecycle Manager X.

Lifecycle ManagerAsset Lifecycle
Line drawn yellow gizmos on a dark blue background connecting as a metaphor for the ScalePad Core API.
FeaturePlatform / APISep 23, 2025

Introducing the ScalePad Core API

We’re excited to announce the beta launch of the ScalePad Core API: a new way for ScalePad Partners to access, share, and act on their data directly within their own workflows and tools.

ScalePad PlatformAPI
Three Cognition360 screenshots on a red background representing updated reports.
FeatureProductSep 17, 2025

Cognition360 September 2025 Updated Reports

Not quite as many updates as we had in June, but our September update has new data / columns / pages / filters on several reports that add useful capabilities. Read on to get the details!

Cognition360Reporting
Yellow blocks stacking on a fuchsia backgrounding as a metaphor for adding Quoter Contract Blocks to a template or quote.
EnhancementProductSep 16, 2025

Quoter Content Blocks

Creating accurate, consistent, and professional quotes just got a whole lot easier.

QuoterQuoting
Lifecycle Manager X Launch Banner
FeatureProductAug 26, 2025

The First Customer Success Platform for MSPs Is Here

The MSP industry has come a long way from the early days of break-fix. What started as a reactive, service-driven model has evolved into a more proactive and strategic discipline.

Lifecycle ManagerCustomer Success