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ScalePad’s Automation Solution Handbook
Discover why MSPs consider Lifecycle Manager and Backup Radar as the most valuable apps in their stack. 
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All Signal, No Noise

Cut Ticket Alert Noise by 90%

Not all backup tickets are created equal. Get notifications only for urgent client backup issues that require immediate attention, as defined by the SLAs that you set.

What You Need

Noise-cancelling backup monitoring
Reduced risk of human error
A better backup workflow

The road to somewhere is paved with good intentions…

Technicians in PSA or directly in backup tools can get bombarded with well-intentioned backup notifications. Like a great pair of headphones, Backup Radar actively cancels this noise, auto-appending and auto-closing repeated and solved alerts.

Stop distracting your team

Unnecessary alerts create noise, which distracts your team and increases the risk of human error. Backup Radar only alerts your team to alerts that actually require urgent attention. Fewer useless alerts means a lower chance of mistakes.

Prioritize and define success when creating backup plans

Eliminate backup noise, leaving your team only with actionable alerts delivered where and how you want them. Plan and define success for each type of backup. Work out of your PSA without being buried in an avalanche of useless tickets.
Before Backup Radar
After Backup Radar
Techs are bombarded with well-intended backup alerts
Auto-append and auto-close repeated and solved alerts
Unnecessary alerts create noise
You define SLAs for each backup
Noise makes it difficult to prioritize tasks and increases the risk of errors
Cut the noise, cut the risk of errors, and triage faster
Workflows bog down, time is wasted, and mistakes inevitably occur
Refocus your team’s backup workflow on what’s important

What MSPs Are Saying 

“Because we're caught up on backups, I can work on the most pressing tickets at the most productive times in the day. I don't have to be interrupted. I can be done with it, bill it, and go to the next service ticket, finish that bill. There's more billing going on because there's a lot less time being used for backups.”

Bryan Bonifacio
Service Technician, MicroAge Swift Current

Resources

Three backup radar screenshots showcasing the backup monitoring tool in action

Blog:
Evolving your backup process

Find out why MSPs are shifting to SLAs and RPOs as the primary focus for backup monitoring.
Read the Story

Partner Story:
ited

Learn how Montreal-based MSP ited uses Backup Radar to be a silent hero for their clients.
Read the Story
Gflex Backup Monitoring Management Radar Security Lifecycle

Partner Story:
GFlex

Discover how GFlex reclaimed hours of staff time each day with automated backup monitoring.
Read the Story

Get Started with Backup Radar

Meet with a product expert to see how Backup Radar can
streamline your backup monitoring workflow.
Get a Demo
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