Each backup-protected endpoint requires a Backup Radar license. Any single endpoint can be protected by multiple backups (onsite and/or offsite) but will only require one license.
For billing purposes, Backup Radar Plans include three (3) license types:
We regularly audit the device types with logic to ensure that everyone is utilizing the platform fairly. Please note that if you intentionally miscategorize a device to avoid licensing costs your account may be subject to suspension. Also, it’s uncool.
Our cloud services are based in Microsoft Azure and are Geo-Redundant. These data centers have been audited to SOC 1/SSAE 16/ISAE 3402 standards and meet PCI DSS Level 1 and HIPAA requirements. For more information, click here.
A User is defined as any person with access to your Backup Radar account with permissions that can view and adjust backups.
We include 3 one-on-one onboarding / consulting sessions to ensure a successful experience with Backup Radar and optimize to your backup workflows and applications:
The cost of onboarding cannot be waived. The onboarding process has been carefully designed to ensure our award-winning services and platform continue to meet and support the needs of your team and your backup processes. We can’t emphasize enough how important investing in onboarding sessions are to get the most value out of Backup Radar.
Backup Radar was designed for 99.999% service availability with geo-redundant storage and databases on the Azure platform. Since inception we have never had an outage of over 30 minutes.