ScalePad

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Product Updates

Release notes, product improvements, integrations, and platform work from across ScalePad.

100 updates
New in Lifecycle Manager X PDFs in Deliverables, Assessment Imports and Initiative to Meeting Links
FeatureProductOct 7, 2025

New in Lifecycle Manager X PDFs in Deliverables, Assessment Imports and Initiative to Meeting Links

We’re excited to share three updates that make it easier than ever to prepare, deliver, and personalize client conversations in Lifecycle Manager X.

Lifecycle ManagerAsset Lifecycle
Three Cognition360 screenshots on a red background representing updated reports.
FeatureProductSep 17, 2025

Cognition360 September 2025 Updated Reports

Not quite as many updates as we had in June, but our September update has new data / columns / pages / filters on several reports that add useful capabilities. Read on to get the details!

Cognition360Reporting
Yellow blocks stacking on a fuchsia backgrounding as a metaphor for adding Quoter Contract Blocks to a template or quote.
EnhancementProductSep 16, 2025

Quoter Content Blocks

Creating accurate, consistent, and professional quotes just got a whole lot easier.

QuoterQuoting
Lifecycle Manager X Launch Banner
FeatureProductAug 26, 2025

The First Customer Success Platform for MSPs Is Here

The MSP industry has come a long way from the early days of break-fix. What started as a reactive, service-driven model has evolved into a more proactive and strategic discipline.

Lifecycle ManagerCustomer Success
Quoter logo on a fuchsia background above and ConnectWise PSA logo on a white background below linked with a plus sign, signifying an
EnhancementProductJul 10, 2025

Quoter & ConnectWise PSA: Smarter Recurring Line Items

Quoter’s ConnectWise PSA improvements create cleaner opportunities, reduce manual edits, and give MSP teams stronger recurring line-item margin visibility.

QuoterQuoting
Illustration showing a quote section being dragged and dropped to reposition it, representing the drag-n-drop functionality of Quoter's
FeatureProductJul 9, 2025

Quoter’s New Line Item Editor

Our all-new drag-and-drop Line Item Editor is ready for the world, and creating quotes in Quoter is about to get even easier and more intuitive. You now have the capability to:

QuoterQuoting
Three yellow arrows pointing upwards representing the three updates to ScalePad Quoter described in this update post.
EnhancementProductJun 5, 2025

Quoter Three Pack Update

We're excited to roll out three powerful enhancements in Quoter: two in our Quote List, and one to Quote Reminders.

QuoterQuoting
Ten documents in two files that represent the 10 updated reports in Cognition360 for June 2025.
EnhancementProductJun 5, 2025

Cognition360 June 2025 Updated Reports

There are a whole lotta updated reports and data models for Cognition360 – ten of them! Lot to go through, a lot to unpack, and a whole lot that you’re going to want for your organization.

Cognition360Reporting
Windows 11 Readiness Just Got Easier in Lifecycle Manager
FeatureProductMar 31, 2025

Windows 11 Readiness Just Got Easier in Lifecycle Manager

Windows 11 is coming fast, so is your plan to handle it. We're excited to launch Windows 11 Insight in Lifecycle Manager, a new feature that gives you a clear view of which devices are eligible for upgrade and which.

Lifecycle ManagerAsset Lifecycle
Man carrying oversized files representing updated reports for ScalePad Cognition360.
EnhancementProductMar 14, 2025

Cognition360 March 2025 updated reports

Cognition360 added updated reports to help MSPs review operational trends, client performance, and ConnectWise PSA data with clearer reporting workflows.

Cognition360Reporting
Man with a checklist with checked items in the background, representing a new default Quote List view for Quoter.
FeatureProductMar 4, 2025

Quoter New Default Quotes List

As people of culture (or possibly aging Simpsons fans), I’m sure you are already aware that default is the two sweetest words in the English language.

QuoterQuoting
Two meshing gears symbolizing how push quotes work with integrated PSA and CRM tools for Quoter
FeatureProductFeb 18, 2025

Quoter Per-Status Push Quotes

We're making pushing quotes to integrations more flexible by including a per-status push toggle.

QuoterQuoting