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Latest Posts

Quote to cash
In today’s competitive business landscape, companies are constantly pressured to close deals faster, improve customer experience, and maximize revenue. One process that sits at the center of all three goals is Quote-to-Cash (Q2C). If you’re new to the concept, this...
by 
Keshav Sharma
 | IN 
Hippa Compliance
Healthcare organizations are under more pressure than ever to protect sensitive patient information. With increasing cyberattacks and strict federal regulations, maintaining compliance with the Health Insurance Portability and Accountability Act (HIPAA) is no longer optional; it’s essential. For Managed Service...
by 
Keshav Sharma
 | IN 
SOC3 Report
SOC (System and Organization Controls) reports were created by the American Institute of Certified Public Accountants (AICPA) to help organizations prove that they take data protection seriously. While all SOC reports serve the goal of building trust, each type, SOC...
by 
Keshav Sharma
 | IN 
Soc 2 report
When it comes to winning new business and maintaining trust with your clients, there’s one question Managed Service Providers (MSPs) hear more and more: “Are you SOC 2 compliant?” If your answer is anything less than a confident “Yes, and...
by 
Keshav Sharma
 | IN 
SOC 2 Compliance Software
In today’s business environment, trust is the ultimate currency. Clients share sensitive data with Managed Service Providers (MSPs) expecting confidentiality, security, and reliability at every step. But with cyberattacks making daily headlines and regulations tightening across industries, verbal assurances are...
by 
Keshav Sharma
 | IN 
More MSPs are starting to explore compliance as a serious service offering. Clients are asking tougher questions, frameworks are becoming more common across industries, and being able to guide a client through their compliance journey has real value.  But delivering...
by 
Evan Pappas
 | IN 
When a client suddenly needs compliance, you don’t always get months to plan. Sometimes, you get a phone call and 30 days to deliver.  For many Managed Service Providers (MSPs), these urgent client requests are the first real push to...
by 
Evan Pappas
 | IN 
SOC 2
In a world where data breaches and cyberattacks dominate headlines, customers increasingly ask MSPs one important question: Can we trust you with our data?  For service organizations, especially those in the cloud, SaaS, or IT industries, proving that trust often...
by 
Keshav Sharma
 | IN 
quotation tool
Manual quoting slows MSP growth and risks errors. A quoting tool like Quoter boosts speed, accuracy, and professionalism with automation, templates, integrations, and real-time pricing.
by 
Keshav Sharma
 | IN 
backup and data recovery
Loss of data can be devastating, not only for the affected organization but also for the MSP responsible for protecting it. These numbers reflect a growing need for MSPs to approach backup and disaster recovery (BDR) as more than a...
by 
Keshav Sharma
 | IN 
If your MSP is finding it hard to grow or hang onto profits, it might be because: ❌ Differentiating services is difficult ❌ Software costs keep rising ❌ Client budgets are tightening ❌ Staff retention is challenging ❌ Keeping up...
by 
Evan Pappas
 | IN 
3-2-1 backup rule
Data loss can occur due to a range of incidents, from cyberattacks and hardware failures to accidental deletions and natural disasters. For managed service providers (MSPs), ensuring business continuity for clients means having a resilient and tested backup strategy. One...
by 
Keshav Sharma
 | IN 
quotation software for MSP
For many MSPs, quoting is one of the least optimized parts of the sales process. It’s often handled with a mix of spreadsheets, PDFs, and emails — and it’s easy to overlook the cost of sticking with the status quo....
by 
Keshav Sharma
 | IN 
3-2-1 Backup strategy for MSPs
Did you know that 29% of data loss happens due to human error? Here’s how the 3-2-1 backup rule can save the day. The security of backups is a constant factor MSPs need to manage in their support for clients. ...
by 
Evan Pappas
 | IN 
Clients are raising the bar on compliance, and they expect their MSP to keep up. It’s not enough to tell clients, “You’re on track for the next audit.” They want specifics. They want to understand every step of the process...
by 
Evan Pappas
 | IN 
Why-Should-My-MSP-Care-About-Asset-Lifecycle-Management
Find out what asset lifecycle management is, why MSPs should care, and the benefits it can bring to your clients and employees.
Cyber-Liability-Insurance
Cyber liability insurance one of the cyber security measures that MSPs need to be aware of. Find out how it affects your MSP and your clients, and more details on this evolving security measure.
by 
Evan Pappas
 | IN 
Every MSP knows that manual quoting takes effort. But what’s less obvious is how much that manual effort costs. It’s not just directly time or money – the false economy can feel like you’re actually getting ahead. It’s the cost...
by 
Evan Pappas
 | IN 
Text on header: Quoter vs. Kaseya Quote Manager
If clunky quoting workflows are slowing your team down and making it harder to get accurate quotes out the door, it's probably time for a change.
by 
Peter Martens
 | IN 
The need for businesses to become compliant with specific cybersecurity standards is becoming increasingly important in nearly every industry. MSPs and clients are looking to reduce the risk of cyber attacks, avoid regulatory fines, and build trust with customers.  In...
by 
Evan Pappas
 | IN 
You’ve onboarded a new client; congrats! But in the onboarding process, you discover something new: Your client requires HIPAA compliance. ASAP.  Is your MSP ready to act?  For many Managed Service Providers (MSPs), that answer is no. MSPs aren’t all...
by 
Evan Pappas
 | IN 
You’ve finally figured out how to incorporate compliance services into your MSP.  You’ve got workflows. You’ve got the tools. You are about to take over the world, but then — you remember that the work isn’t over yet. It’s time...
by 
Evan Pappas
 | IN 
IT Asset Management, Asset Lifecycle Management, Asset Monitoring, Asset Tracking
When David Mercer got a call from one of his clients, he heard their printers weren’t working. It seemed like an easy problem to fix, until he found out why. The client had moved to a new location without telling...
by 
Evan Pappas
 | IN 
5 Best Practices for IT Asset Management
Successful Managed Service Providers (MSPs) track countless IT hardware assets for their clients. Laptops, servers, networking gear — the list goes on and on. As you scale your business and onboard more clients, managing these assets can get overwhelming. The good...
by 
Evan Pappas
 | IN 
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