Posts by Evan Pappas

Everyone thinks their data is safe – until it isn’t. When it comes to data protection, the way MSPs think...
by 
Evan Pappas
 | IN 
If there’s anything that keeps an MSP up at night, it’s the idea of a backup failing when you need...
by 
Evan Pappas
 | IN 
Cybersecurity audits can be a pain point for businesses as they struggle with the preparation required. If you don’t have...
by 
Evan Pappas
 | IN 
Building a strong internal culture is one of the hallmarks of long-term viability and success in business. But that doesn’t...
by 
Evan Pappas
 | IN 
Every client deals with risk from all parts of their business. For many, addressing these risks can be overwhelming. That’s...
by 
Evan Pappas
 | IN 
What is the true cost of slow, outdated workstations and laptops?  A Techaisle report on the effect of aging hardware...
by 
Evan Pappas
 | IN 
Conversations between an MSP and their client are foundational to a successful business relationship. But with so much to manage,...
by 
Evan Pappas
 | IN 
One of the biggest trends in the MSP industry is offering compliance services.  Of course, MSPs are trying to develop...
by 
Evan Pappas
 | IN 
You’ve decided to offer compliance as a service, but how do you incorporate it into your MSP’s business plan?  As...
by 
Evan Pappas
 | IN 
The need for businesses to become compliant with specific cybersecurity standards is becoming increasingly important in nearly every industry. MSPs...
by 
Evan Pappas
 | IN 
You never want to see a client uninterested in meeting with your MSP. Yawns, glancing at the clock, shifting in...
by 
Evan Pappas
 | IN 
For many MSPs across the industry, disposing of assets at the end of their lifespan can take too much time...
by 
Evan Pappas
 | IN 
Data security has become one of the top priorities for business owners today. But while it is easy to talk...
by 
Evan Pappas
 | IN 
3-2-1 Backup strategy for MSPs
Did you know that 29% of data loss happens due to human error? Here’s how the 3-2-1 backup rule can...
by 
Evan Pappas
 | IN 
ControlMap SOC 2 audit readiness assessment guide
Are You SOC 2 Certified? Chances are that customers or prospects have asked you. If you don’t already have a...
by 
Evan Pappas
 | IN 
Cognition360 Business Intelligence
Getting an MSP off the ground is an immensely rewarding achievement. But growing beyond that has proven to be a...
by 
Evan Pappas
 | IN 
IT Asset Management Guide ITAM
IT Asset Management (ITAM) is an important part of an MSP. Learn about what ITAM is from procurement to disposal to help manage your clients better.
by 
Evan Pappas
 | IN 
Backup Disaster Recovery for MSPs
You never want to find out a client doesn’t have backups. But MSPs regularly learn the hard way that their...
by 
Evan Pappas
 | IN 
SOC 2 and ISO 27001 for MSPs
As businesses become digitally mature, critical information is shared more often, and the need for improved data security rises. Cybersecurity...
by 
Evan Pappas
 | IN 
ITAD improves your cybersecurity
MSPs have to deal with disposing of hardware, but may not realize just how important the process of disposal really...
by 
Evan Pappas
 | IN 
Client relationship and backup monitoring
Relationships between MSPs and clients come down to one thing: trust. Without trust, the whole relationship can slow down or...
by 
Evan Pappas
 | IN 
Backup compliance, backup monitoring, backup radar, automation,
Keeping clients’ data safe is the number one priority for MSPs who monitor backups. You never want a client to...
by 
Evan Pappas
 | IN 
Backup Radar, Time saved, client communication, automation
To MSPs, time is often the most valuable resource they have. With so much involved with servicing clients, time becomes...
by 
Evan Pappas
 | IN 
IT asset disposition
When a client’s assets reach the end of their lifecycle, MSPs need a strategy to properly dispose of that hardware....
by 
Evan Pappas
 | IN 
IT Asset Management, Asset Lifecycle Management, Asset Monitoring, Asset Tracking
When David Mercer picked up a call from one of his clients, he was told their printers didn’t work. Not...
by 
Evan Pappas
 | IN 
First impressions are everything, and that’s especially true in the MSP industry. The client onboarding process is one of the...
by 
Evan Pappas
 | IN 
equipment tracking spreadsheets are too manual
Spending hours each week tracking assets in spreadsheets is a bad use of time. As tools develop over time, more...
by 
Evan Pappas
 | IN 
5 Best Practices for IT Asset Management
As MSPs grow in size and clients, being able to keep providing high-quality service becomes more challenging. That’s why so...
by 
Evan Pappas
 | IN 
Building a strong revenue stream is a primary goal for MSPs, but it can be hard to break out of...
by 
Evan Pappas
 | IN 
Keep the least tech-savvy clients engaged with your MSPs service
Tracking technical details for clients is part of what MSPs do best, as clients often can’t keep up with the...
by 
Evan Pappas
 | IN 
How ScalePad helps in the digital maturity
MSPs looking to offer digital maturity advising and planning to their clients need the right tools for the job. To...
by 
Evan Pappas
 | IN 
3-Major-Disasters-You-Need-To-Protect-Your-Data-Backup-From
Disaster can strike at any time. However, the best MSPs are prepared with backup and disaster recovery plans. How do your plans address these three major disasters?
by 
Evan Pappas
 | IN 
Top-5-Backup-And-Disaster-Recovery-Process-Best-Practices
With cybersecurity threats on the rise, and the ever-present risk of natural disasters, it's important for MSPs to be prepared to help clients get operational quick with data backups.
by 
Evan Pappas
 | IN 
Cyber-Liability-Insurance
Cyber liability insurance one of the cyber security measures that MSPs need to be aware of. Find out how it affects your MSP and your clients, and more details on this evolving security measure.
by 
Evan Pappas
 | IN 
How-MSPs-Protect-Data-From-Ransomware-And-Cyber-Attacks
Protecting backup data is often the last line of defense against malicious attacks. Standard backups may not be enough, so MSPs implement more secure strategies.
by 
Evan Pappas
 | IN 
blog-graphics-Become-a-Digital-Maturity-Advisor
MSPs are becoming digital maturity advisors to extend the services they offer to their clients, while also becoming part of the overall business strategy.
by 
Evan Pappas
 | IN 
Why-MSPs-Need-To-Join-The-Canadian-Digital-Adoption-Program
The Canadian Digital Adoption Program is a new investment program to help businesses make a digital transformation with support from certified MSPs.
by 
Evan Pappas
 | IN 
5-ways-to-nail-the-QBR-presentation
Want to take your client meetings to the next level? Here are five steps you can take to elevate your next QBR presentation.
by 
Evan Pappas
 | IN 
Why-Digital-Maturity-is-making-MSPs-more-competitive
MSPs are becoming more competitive through digital maturity advising. Read more to put yourself in a stronger position while offering more value.
by 
Evan Pappas
 | IN 
crossmenuchevron-down