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From lookup to service request, we make warranties simple

Be confident that your clients’ servers and network equipment are under warranty. Save time by automating warranty lookups and simplifying procurement.

Automated and accurate warranty lookups

Lifecycle Manager gathers accurate warranty information from 40+ OEM vendors to give you a better picture of your clients’ assets. Sort and filter warranty information on the dashboard to see assets near the end of their coverage. Sound familiar? It’s where we started, back when Lifecycle Manager was known as Warranty Master.

The experience clients expect

Clients need you to make IT less complicated. ScalePad Warranty Services make the entire process simple. Once you’ve identified assets out of warranty, our templates clearly and simply convey the risk to clients. If they’re not ready to buy on the spot, just plot the Initiative on a Roadmap for a time that works for their budget.

Generate new revenue with warranties

The price point of ScalePad Warranty Services is win-win for you and your clients, as they’re often more affordable than OEM warranties — even with a larger markup. You control the markup, so you can be flexible with client rates while still increasing revenue.

Get ScalePad Warranty Services in Lifecycle Manager Pro

Pro users have access to the ScalePad Services Marketplace, where Warranty Services are available for servers and networking devices. There’s no reinstatement fee to get started.

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Environmental impact

We’ve partnered with veritree to plant a tree for every asset protected by ScalePad Warranty Services. This will help offset the effects of e-waste for our Partners and their clients with every new device warranty.
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Warranty Insights

High-risk assets that are out of warranty are brought to your attention under the Insights panel. Use the Forecast tool to look for devices that will need a new warranty soon.

Warranty Initiatives

Quickly communicate the need for warranty renewal with your clients by setting up an Initiative. Use the pre-formatted templates to save time, add your markup percentage and send it off.

Warranty Procurement

Did your client approve a warranty Initiative for a server or network equipment? Great! All you need to do is checkout via the Initiative you created.

ScalePad Warranty Services on-demand

Request or schedule service on servers and network equipment from our 24/7 global response team of more than 23,000 technicians in 154 countries. It only takes a few clicks in the app to get ScalePad Warranty Services trucks rolling.

Long-term planning for warranties

Servers and networking equipment are replaced less frequently than workstations. That doesn’t mean they should get overlooked in your quarterly business reviews. Plan up to five years in advance on a Roadmap that includes your upcoming warranty renewals. Now you, and your clients, will have peace of mind that critical assets are protected from surprise costs and significant downtime.

Get ScalePad Warranty Services in Lifecycle Manager Pro

Pro users have access to the ScalePad Services Marketplace, where you can find more details on ScalePad Warranty Services.
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