Chris Davis - the owner of Keep IT Defended - wanted to help his clients extend the lifespan of their most critical hardware and technology assets. Considering how tight money can be for clients, Davis wanted to offer them more time with their existing hardware without having to make brand new purchases.
Davis opted to leverage Warranty Services within Lifecycle Manager, launching a pilot project to improve warranty coverage for a single client while also generating additional revenue for his business.
After activating his integrations to sync the hardware to the Lifecycle Manager dashboard, Davis identified the client servers that needed warranty renewals. He then used ScalePad’s automated Warranty Services to quickly create quotes. Davis delivered these quotes for renewing server warranties and soon had approvals from his client.
Using Lifecycle Manager’s ability for MSPs to set custom markups for quotes, Davis was able to bring in more revenue for his business. In just 3 days from the start of the process, Davis brought in more than $1000 in new gross revenue from a single client.
“It’s all packaged nicely for me in Lifecycle Manager, so I can easily just grab it and do a quote right off the bat. It’s opened a new area for me that I just couldn’t do before because I didn’t have time for it… I would be lucky if I made an extra $25 to $50 off of one of those warranties, whereas now I’m at a 65% markup. It’s a big deal!”
Chris Davis
Owner & Founder
Keep IT Defended
Gather accurate warranty information from over 40 OEMs to give you a better picture of your clients’ assets. Sort and filter information to identify assets near the end of their coverage.
Get automated quotes for your clients in just a few clicks using the Lifecycle Manager app. Access the “Warranties” tab, select the client and asset, and send the quote – no tip required!
Once you’ve identified assets out of warranty, our templates clearly convey the risk to clients. If they’re not ready to buy, plot the initiative on a Roadmap for a time that works for their budget.
With flexible margins, earn what you want on every warranty you procure for your clients – take a slice for yourself and increase revenue for your MSP, or pass the savings on to your clients.
Manufacturers often charge higher rates for extended warranty services, even after considering your mark-up. Deliver your clients the same coverage without the back-and-forth with the OEM.
We provide you with the tools you need to present, evaluate, and sell extended warranty services to your clients. Offer upleveled warranties on demand to protect your clients’ assets.
Request or schedule service on servers and network equipment from our 24/7 global response team of more than 23,000 technicians in 154 countries – all with just a few clicks in the app.
Warranty Services extend the lifespan of your clients’ assets, which saves them money and reduces downtime. Plus, for every warranty procured, our partner Veritree plants a tree!
Find out how Keep IT Defended was able to generate $1000 in new gross revenue from a single client using Lifecycle Manager’s Warranty Services – all with just a few clicks.