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Featured Product Update

You can now generate polished, client-facing reports directly from the Executive Dashboard in ControlMap. These Compliance Health Reports are purpose-built for QBRs (quarterly business reviews) and status updates, helping you clearly communicate completed work, current status, and areas that need...

ScalePad Product Updates

May 1, 2025
 (7 days ago)
You can now generate polished, client-facing reports directly from the Executive Dashboard in ControlMap. These Compliance Health Reports are purpose-built for QBRs (quarterly business reviews) and status updates, helping you clearly communicate completed work, current status, and areas that need...

ControlMap

April 22, 2025
 (2 weeks ago)
ScalePad is proud to announce SOC 2 Type II and ISO 27001 compliance certifications for its products Lifecycle Manager, Lifecycle Insights, Backup Radar, ControlMap, and newly certified for 2025, Quoter. This milestone reinforces ScalePad’s unwavering dedication to upholding the highest...

ControlMap

Quoter

Lifecycle Insights logo above the HaloPSA logo indicating an integration between the two products
April 15, 2025
 (3 weeks ago)
Phase 1 – Tickets and Opportunities For everyone else who wants to know what’s new, read on! Are there prerequisites to set this up? Indeed there are; you will have to enable Lifecycle Insights as an integration on the HaloPSA...

Lifecycle Insights

FedRAMP Moderate equivalency badge representing ControlMap's progress toward U.S. government-grade cybersecurity compliance, supporting MSPs serving federal and CMMC clients.
April 14, 2025
 (3 weeks ago)
We’re excited to announce that ControlMap, currently SOC 2 audited and ISO 27001 certified annually, has begun the process to expand its security posture to include FedRAMP Moderate equivalency. Over the last quarter, the ScalePad security team has completed its...

ControlMap

April 2, 2025
 (1 month ago)
We’re excited to announce that ControlMap has been selected by GTIA (formerly CompTIA) as a featured platform in their GTIA Cybersecurity Trustmark Program. What is Trustmark? Trustmark is a cybersecurity assessment program designed specifically for MSPs. Unlike traditional enterprise-focused standards,...

ControlMap

Character standing to the right hold up a screenshot of ControlMap's all-new executive dashboard.
April 1, 2025
 (1 month ago)
ControlMap’s new Executive Dashboard gives MSPs a high-level view to streamline compliance, track progress, and scale services.

ControlMap

March 31, 2025
 (1 month ago)
Windows 11 is coming fast, so is your plan to handle it. We’re excited to launch Windows 11 Insight in Lifecycle Manager, a new feature that gives you a clear view of which devices are eligible for upgrade and which...

Lifecycle Manager

Man carrying oversized files representing updated reports for ScalePad Cognition360.
March 14, 2025
 (2 months ago)
What’s New For Cognition360? Spring is a time of growth and renewal, and the Cognition360 team has sprung into action release enhancements to four reports for Cognition360, providing your MSP with improved analysis of your operations and financial situation. Because...

Cognition360

Man with a checklist with checked items in the background, representing a new default Quote List view for Quoter.
March 4, 2025
 (2 months ago)
A better way is the new default way to view created quotes For everyone else who wants to know what’s new, read on! What is better in the new default Quotes List? The Quoter team has made a whole slew...

Quoter

Backup Radar logo with the Slide logo underneath it to announce a new integration between Backup Radar and Slide
February 20, 2025
 (3 months ago)
Automated intelligent backup monitoring meets next-level backup and recovery with Backup Radar and Slide A partnership forged out of the desire to give MSPs something new, next-generation, and revolutionary in the BCDR space, the pairing of Slide and Backup Radar...

Backup Radar

Two meshing gears symbolizing how push quotes work with integrated PSA and CRM tools for Quoter
February 18, 2025
 (3 months ago)
Send only the quotes you want to only the (integrated) tools you want We’re making pushing quotes to integrations more flexible by including a per-status push toggle. We’ve heard you. There are times when you don’t want to update your...

Quoter

Character stacking Lego-style building blocks as a visual analogy of what an MSP could build with an API to Quoter.
February 4, 2025
 (3 months ago)
Want to skip the backstory and dive right into it? Reference documentation for v0.1.0 of the Quoter API is here: https://quotersoftware.github.io/docs/#quoter-api-reference. Quoter partners can generate API keys and jump right in. Everyone else, read on! Enhancing Automation in Quoter Quoter...

Quoter

December 10, 2024
 (5 months ago)
TL;DR: What’s New For Cognition360? We just released enhancements to four reports for Cognition360, providing your MSP with improved analysis of your operations and financial situation. Four reports for our fourth and final release of 2024 for Cognition360, and just...

Cognition360

November 20, 2024
 (6 months ago)
ScalePad has launched the next step towards a unified experience across our product suite – the ScalePad Hub. Now, all ScalePad app users have access to all of their products through a single centralized account, which we’re calling the ScalePad...

Backup Radar

Cognition360

ControlMap

Lifecycle Insights

Lifecycle Manager

Rocky and their clone stand side by side with their hands on their hips against a purple background.
November 19, 2024
 (6 months ago)
Ever wish you could just hit "copy and paste" for tenant setups? With ControlMap's new tenant cloning feature, now you can!

ControlMap

November 5, 2024
 (6 months ago)
Managing Security Awareness Training (SAT) for clients can be a tedious task for MSPs. ControlMap simplifies this by integrating with Huntress Managed Security Awareness Training, a leading SAT platform, allowing MSPs to pull SAT data directly into ControlMap. What can...

ControlMap

Rocky, the ScalePad mascot, wears a camping outfit and walks confidently across the purple screen with a lantern in one arm. Behind his backpack is a dark mode setting graphic.
October 31, 2024
 (6 months ago)
ControlMap has introduced dark mode, designed to enhance your experience by providing a more comfortable and customizable display option.

ControlMap

October 9, 2024
 (7 months ago)
These days, anything that will help an MSP do their work better and faster is a winning solution. Users of the BCDR tool Axcient x360Recover can now automate the monitoring of their x360Recover backups using a new and improved API,...

Backup Radar

October 1, 2024
 (7 months ago)
TL;DR: What’s New For Cognition360? Cognition360 has released enhancements to five reports that provide your MSP with improved analysis of your operations and financial measures, including four of our core reports. Just like the set of several reports we updated...

Cognition360

October 1, 2024
 (7 months ago)
ControlMap now supports the NIST SP 800-161r1 framework, enabling MSPs to manage supply chain cybersecurity risks for their clients. What is NIST SP 800-161r1? NIST SP 800-161r1, titled “Cybersecurity Supply Chain Risk Management Practices for Systems and Organizations,” is a...

ControlMap

October 1, 2024
 (7 months ago)
ControlMap now supports the ISO/IEC 42001 framework, enabling MSPs to responsibly manage and govern AI systems for their clients. What is ISO/IEC 42001? ISO/IEC 42001 is an international standard developed to provide a structured approach for managing Artificial Intelligence (AI)...

ControlMap

October 1, 2024
 (7 months ago)
ControlMap now supports the NIST SP 800-171 R3 framework, empowering MSPs to protect Controlled Unclassified Information (CUI) for their clients. What is NIST SP 800-171 R3? NIST SP 800-171 R3 is a security standard developed by the National Institute of...

ControlMap

Three yellow arrows pointing up like a bar chart, the centre being the longest, representing an elevated quote to cash experience for an MSP's clients.
July 15, 2024
 (10 months ago)
We are thrilled to announce several powerful new enhancements to our Quoter and HaloPSA integration. These updates bring improved security, expanded functionality, and greater efficiency to your workflow. Here’s an overview of the new features and how they benefit our mutual Quoter and...

Quoter

July 10, 2024
 (10 months ago)
What’s New For Cognition360? Cognition360 has released enhancements to 4 reports that provide your MSP with improved analysis of your operations and financial measures, including two core reports. Just like the set of reports we updated in March, however, you...

Cognition360

July 9, 2024
 (10 months ago)
Preparing for and completing audits of frameworks and controls requires meticulous planning and execution. ControlMap has upgraded the audit experience in-app to further streamline the process and eliminate more tedious tasks from the to-do list with internal audits, jumpstart expansions,...

ControlMap

June 11, 2024
 (11 months ago)
ControlMap now supports the NIST AI Risk Management Framework, enabling MSPs to support cybersecurity programs related to AI. What is NIST AI RMF? The NIST AI Risk Management Framework (AI RMF) is a security standard developed by the National Institute...

ControlMap

June 11, 2024
 (11 months ago)
ControlMap now supports the Digital Operational Resilience Act, enabling MSPs to implement cybersecurity programs for financial institutions operating within the European Union. What is DORA? The Digital Operational Resilience Act (DORA) is an EU regulation aimed at strengthening the cybersecurity...

ControlMap

May 31, 2024
 (11 months ago)
Maintaining security to defend against cybersecurity threats is a never-ending process. MSPs have to continually monitor networks, assets, and more for vulnerabilities and close any gaps they find.  Now, there’s an easier way to monitor clients for vulnerabilities. ScalePad has...

ControlMap

May 21, 2024
 (12 months ago)
ControlMap now supports the NYDFS Cybersecurity Regulation, enabling MSPs to tailor cybersecurity programs for clients operating under the New York State Department of Financial Services jurisdiction. What is the NYDFS Cybersecurity Regulation? The New York State Department of Financial Services...

ControlMap

May 15, 2024
 (12 months ago)
Meet the new Lifecycle Manager — a unified place to assess, plan, implement, and measure meaningful changes for your clients.

Lifecycle Manager

May 2, 2024
 (1 year ago)
At ScalePad, we’re constantly striving to equip our MSP partner community with the tools they need to excel in managing cybersecurity compliance. Today, we’re excited to announce a significant upgrade to our MSP Dashboard, designed to streamline the way MSPs...

ControlMap

April 22, 2024
 (1 year ago)
Ticketing integration is one of the features our Partners love about Backup Radar; making your team’s ticketing workflow quicker and easier while integrating with your preferred PSA is a Backup Radar claim to fame! Every backup environment is different, and...

Backup Radar

April 10, 2024
 (1 year ago)
Cybersecurity compliance is a moving target, and we’re committed to helping our Partners navigate the complex landscape with confidence. That’s why we’re so excited to share the latest updates to ControlMap, which our development team was hard at work on...

ControlMap

April 2, 2024
 (1 year ago)
Quiz time: What is the biggest security risk for organizations? You guessed it: employees.  Now, there’s an easier way to assess employee risk and map it to your compliance program. ScalePad is excited to unveil the latest integration for ControlMap:...

ControlMap

April 2, 2024
 (1 year ago)
Workstation Assurance gets a new addition ScalePad now supports Microsoft Surface PCs as part of its Workstation Assurance extended warranty service inside Lifecycle Manager for US-based Partners. Coverage for Surface devices was in high demand by Partners and their customers. ...

Lifecycle Manager

March 20, 2024
 (1 year ago)
Making informed IT investment decisions can be challenging for any business. MSPs need to know their clients to help them make the right call. That’s where Backup Radar comes in — to provide MSPs with a simplified, centralized way to...

Backup Radar

March 19, 2024
 (1 year ago)
Fact: NIST CSF has been the second-most used framework within ControlMap (just behind CIS Controls). This framework has been a pioneer in security compliance and is frequently the topic of conversation with our partners.  With the introduction of NIST CSF...

ControlMap

March 18, 2024
 (1 year ago)
TL;DR: What’s New For Cognition360? Cognition360 has released 7 enhanced reports that provide your MSP with improved analysis of your operations and financial measures, leading to improved efficiency and profitability… but you have to ask for them to get them....

Cognition360

March 14, 2024
 (1 year ago)
Is your clients’ MFA status keeping you up at night?  ScalePad is excited to announce a new addition to ControlMap’s array of integrations: Duo Security, now part of Cisco. This integration marks a significant step forward in bolstering access security...

ControlMap

March 6, 2024
 (1 year ago)
Attention to all UK-based MSPs! We’ve added two new frameworks within the ControlMap platform for your market.  Designed to address the cybersecurity compliance needs of businesses located in the UK, the Information Assurance for Small and Medium Enterprises (IASME) frameworks...

ControlMap

Lifecycle Insights Hook Security
January 11, 2024
 (1 year ago)
ScalePad is excited to announce that Lifecycle Insights Partners now have a way to help their clients reduce the possibilities of security breaches through integrating with Hook Security. The integration enhances your team’s visibility into your clients’ security awareness training...

Lifecycle Insights

December 20, 2023
 (1 year ago)
IT industry professionals understand the growing significance of effectively managing, sharing and storing sensitive data and information. Many highly regulated industries, from financial services to healthcare to government, have security compliance standards that are mandatory. The complexities of these standards...

ControlMap

December 13, 2023
 (1 year ago)
Making informed IT investment decisions can be challenging for any business, so MSPs need to know their clients to help them make the right call. That’s why Lifecycle Manager was built, to provide MSPs a centralized dashboard where they can...

Lifecycle Manager

December 4, 2023
 (1 year ago)
Cybersecurity is one of the most important things MSPs need to consider in their service. With cyber threats more present than ever, making sure a client’s employees are secure can save businesses a lot of money and time.  With more...

Lifecycle Manager

November 30, 2023
 (1 year ago)
Need complete visibility of your network assets and vulnerabilities? There are many tools and resources MSPs can leverage to scan their network environments. These tools provide MSPs with early insights into potential security threats and vulnerabilities.  With ControlMap, MSPs are...

ControlMap

November 28, 2023
 (1 year ago)
Backing up and managing your clients’ data is a must for every MSP. For many, Dropsuite is the go-to solution to keep email, Microsoft 365, QuickBooks, and Google Workspace backed up and accessible.  ScalePad is excited to announce that our...

Backup Radar

ControlMap, CyberSecure Canada, Framework, Compliance
November 16, 2023
 (1 year ago)
Achieving and maintaining compliance is critical for MSPs and their clients. With the rapid proliferation of security breaches, the need for comprehensive cybersecurity frameworks is critical. For those located in Canada, there are many frameworks to consider when searching for...

ControlMap

October 19, 2023
 (2 years ago)
Asset management can be a huge challenge for MSPs of all sizes. That’s why so many use Lifecycle Manager as a way to automate the monitoring process and keep track of workstations, servers, and networking devices.  Automated asset monitoring saves...

Lifecycle Manager

ControlMap Lifecycle Manager
October 18, 2023
 (2 years ago)
From asset data to compliance controls, MSPs are tasked with providing their customers with the best support for their operational information. To add to the complexity, MSPs already have too many systems and programs, and it takes manual work to...

ControlMap

Lifecycle Manager

September 29, 2023
 (2 years ago)
Disposing of old hardware can be a time-consuming process for MSPs. The effort required to go through the disposal process can lead many MSPs to put it off. That’s why so many MSPs end up with the dreaded “back room”...

Lifecycle Manager

SuperOps and Lifecycle Manager
September 20, 2023
 (2 years ago)
SuperOps.ai now integrates with Lifecycle Manager. Managing the ins and outs of daily operations can be a difficult task. With many tools and processes, MSPs can have their hands full trying to track everything. To help MSPs get the most...

Lifecycle Manager

Lifecycle Insights, INFIMA, Security Awareness Training, data security
September 7, 2023
 (2 years ago)
Security has become one of the most important factors for MSPs and their clients. Despite time and effort put into strong data security measures, human error can still be a common cause of a data breach. ScalePad is excited to...

Lifecycle Insights

August 31, 2023
 (2 years ago)
For MSPs that support the US Department of Defense, meeting the high standards for data security can take a lot of work. Finding the right compliance framework that works for your business and the DoD is just the first step.  ...

ControlMap

Simplesat integration to Lifecycle Insights
August 16, 2023
 (2 years ago)
Conducting surveys can be a difficult process. Asking your customers the right questions at the right time can give your team critical feedback. But for many companies, getting survey responses is difficult and unreliable. MSPs need a solution, so Lifecycle...

Lifecycle Insights

Backup Radar Sharing Tool
August 16, 2023
 (2 years ago)
Efficiency and transparency in backup monitoring is non-negotiable for MSPs.  Having the ability to share within your business means you’ll hit your efficiency goals. And exchanging information only makes for a better working relationship for everyone involved.  Backup Radar’s customizable...

Backup Radar

Yellow toolbox containing a wrench and a slotted screwdriver, representing a box of Sales Operations tools for a MSP.
August 5, 2023
 (2 years ago)
The complexities of distributor supply chains can feel like a moving target when Quoting. It’s important that any changes to pricing or availability on hardware are updated on a Quote to protect your profit margin and ensure procurement.  We’ve pushed...

Quoter

Crewhu and Lifecycle Insights Integration
July 13, 2023
 (2 years ago)
Scaling up your MSP takes more than just improving services and technology. In order to get to the next level, MSPs need data on both customers and their own staff.  It’s vital for MSPs to know how clients feel about...

Lifecycle Insights

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  • Lifecycle Insights
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